Terms & Conditions

Effective Date: 10/25/2025

Company: Schengenvizedanismani Ltd Ltd (“the Agency”, “we”, “us”, “our”)
Registered Office: Goffs Oak, Waltham Cross EN7 5FG
Company Registration No.: ZB823011

1. Introduction

Welcome to the website of Schengen Visa Agency, a UK-registered company providing professional visa-consultancy services.
By using this website or engaging our services, you agree to be bound by these Terms & Conditions.
If you do not agree, please discontinue use of our site and services.

We provide independent document and application consultancy services to assist clients in preparing and submitting visa applications to various embassies, consulates, or official visa centres.
We are not affiliated with, endorsed by, or part of any government body, embassy, or visa-issuing authority.

2. Scope of Services

  • Our services include, but are not limited to, visa consultancy, document review, appointment booking, form completion, and general assistance with visa submissions.
  • The Agency does not issue visas or influence decisions made by government authorities. Final decisions are made solely by the relevant embassy or immigration authority.
  • All information provided on our website is for general guidance and may change without notice based on official regulations.
  • It is your responsibility to ensure the accuracy, completeness, and authenticity of all information and documents submitted.

3. Your Responsibilities

  • You agree to provide truthful, accurate, and complete information during the visa application process.
  • You must review and confirm the accuracy of all forms and documents before submission.
  • You must comply with all instructions provided by visa authorities, including attending appointments and providing biometric data where required.
  • You acknowledge that providing false, incomplete, or misleading information may result in visa refusal or legal consequences.
  • You are responsible for keeping yourself informed about the most recent visa policies and entry requirements of the country you are applying to.

4. Fees & Payment

  • Our consultancy fees are independent of any visa fee charged by embassies or official visa centres.
  • All payments must be made in GBP (£) and in full prior to the commencement of services unless otherwise agreed.
  • Fees are non-refundable once consultancy or document-preparation work has started, regardless of the final outcome of the visa decision.
  • Additional costs (such as translation, courier, travel insurance, or embassy fees) are your responsibility unless stated otherwise in writing.
  • We reserve the right to change our service fees and structures at any time.

5. No Guarantee of Visa Approval

  • We provide professional consultancy and guidance but cannot and do not guarantee visa approval.
  • Visa decisions rest entirely with the respective embassy, consulate, or immigration authority.
  • We shall not be held liable for any loss, delay, or rejection arising from official decisions, procedural changes, or third-party service disruptions.

6. Limitation of Liability

  • To the fullest extent permitted by UK law, the Agency shall not be liable for indirect, consequential, or incidental losses, including loss of travel, accommodation, business, or reputation.
  • Our total liability for any claim arising from our services shall not exceed the total amount of fees paid for those services.
  • Nothing in these Terms excludes liability for death or personal injury resulting from our negligence or fraud, or any other liability that cannot be excluded by law.

7. Termination of Services

  • Either party may terminate the agreement before the application submission stage by providing written notice.
  • If you terminate services after work has commenced, you remain liable for all costs incurred up to that point.
  • We reserve the right to terminate services immediately if:
    • You breach these Terms;
    • You provide false or misleading information; or
    • Continued engagement would be unlawful or unethical in our reasonable opinion.

8. Intellectual Property

  • All website content (text, graphics, layout, design, and materials) is the property of Schengen Visa Agency Ltd or its licensors.
  • You may not reproduce, modify, distribute, or exploit any website material without prior written consent.

9. Privacy & Data Protection

  • We handle personal information in accordance with the UK Data Protection Act 2018 and UK GDPR.
  • By using our services, you consent to our processing of your personal data for visa-assistance purposes, including sharing it with third parties (such as embassies, couriers, or document verifiers) when necessary.
  • We take all reasonable steps to ensure your data is protected and used only for legitimate business purposes.
  • Please refer to our Privacy Policy for full details on data handling and retention.

10. Amendments to These Terms

We may modify these Terms & Conditions at any time without prior notice. Updates will be posted on our website, and continued use of our services will signify your acceptance of the revised Terms.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

Schengen Visa Agency
📍 Unite/13 Goffs Oak, Waltham Cross EN7 5FG
📧 info@schengen-visaagency.com
📞 07827 402331 | 07780 868122